Develop coaching competencies using 360 degree feedback

Last week we looked at how 360 can support conflict resolution and, as part of that, we suggested that on-going coaching can support managers to become more effective.…

How to set the scene and re-contract in the 360 discussion

If you're running a review programme, and you're preparing for the 360 degree review discussion and feedback conversation, how do you create an environment of openness and understanding so that action will follow and a change in behaviour or competence will arise?…

Building a feedback and coaching culture – is it working?

In this week's blog, Debbie Hance, our Head of Business Psychology takes a look at how organisations can look at the quality of their managers' feedback conversations and how coaching capability can be assessed. Many of the organisations we talk to are still on their journey to improve the quality of feedback that people get whether from their line managers or from others (colleagues, direct reports, customers and so on). Many of these organisations have, somewhere in their people strategy, a desire to build a ‘feedback and coaching culture’.…

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