Building a feedback and coaching culture – is it working?

In this week's blog, Debbie Hance, our Head of Business Psychology takes a look at how organisations can look at the quality of their managers' feedback conversations and how coaching capability can be assessed. Many of the organisations we talk to are still on their journey to improve the quality of feedback that people get whether from their line managers or from others (colleagues, direct reports, customers and so on). Many of these organisations have, somewhere in their people strategy, a desire to build a ‘feedback and coaching culture’.…

Giving better feedback

Feedback can be powerful. Giving and receiving quality feedback helps individuals, teams and the business as a whole to develop. The challenge which faces us all is how to make a useful contribution when giving feedback to others.…

The Talent product roadmap continues

We’re delighted to have released a further enhancement upgrade for the users of our award-winning talent management platform.…

Your HR processes exposed – What do they say about your culture?

Have you considered how the HR processes in your business ‘condition’ your employees? Do you take a close look at the impact that they have on the psychological contract and engagement? Do you consider the extent to which management practices support your employer brand? Do your processes such as appraisal reflect how your business is, or was or is trying to be? Is it possible that how employees ‘feel’ about one process impacts their perception of and participation in others?…

Structuring a 360 review feedback session - and the questions to ask

The structure of a 360 degree feedback session can help or hinder the conversation - but what works well?…

Promoting a feedback-friendly culture

We have refined this handy 3-point checklist for developing the culture in your organisation to support the giving and receiving of feedback.…

Why do some 360 degree feedback programmes have more impact than others?

What makes for an impactful 360 programme?…

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