--- title: Coming Back Better - Introducing our new 5-week series description: Tackling some of the main changes that are worth keeping and what the practices, policies and behaviours that we should work to sustain post COVID19. image: https://blog.head-light.co.uk/hubfs/Imported_Blog_Media/videoconferencing-300px-1.jpg --- [![HeadLight-logo-from LF for website](https://blog.head-light.co.uk/hubfs/HeadLight_Sep2016/HeadLight-logo-from%20LF%20for%20website.png)](https://head-light.co.uk/) - [About Us](https://head-light.co.uk/what-makes-head-light-different/) ### [Our Clients Our clients come from industry, justice, government and not for profit sectors.](https://head-light.co.uk/our-clients/) ### [Case Studies Find out what people have said about Head Light and how we have helped.](https://blog.head-light.co.uk/case-studies) ### [Client Charter We like to be clear and upfront in how we work – and how we won’t work. Our Client Charter sets this out.](https://head-light.co.uk/client-charter/) ### [Consulting Partners When you partner with another organisation to deliver services to your clients, your reputation and future business success rests on your Partner’s ability and commitment to make it happen.](https://head-light.co.uk/consulting-partners/) ### [Our Location Head Light is based in Ascot, if you visit us with an electric vehicle, then you can have a free charge on us!](https://head-light.co.uk/contact-us/) ### [About Head Light Head Light helps public sector and regulated organisations turn workforce signals into intelligence about capability, readiness and risk. We are recognised in the Fosway 9-Grid™ for Talent & People Success and have supported customers for 20 years.](https://head-light.co.uk/what-makes-head-light-different/) - [Workforce Capability Intelligence](https://head-light.co.uk/workforce-intelligence-platform/) ### [Workforce Signals Surfacing the evidence layer that turns workforce data into intelligence.  ](https://head-light.co.uk/workforce-intelligence-platform/) ### [Capability Intelligence Understanding workforce capability across your organisation.](https://head-light.co.uk/workforce-intelligence-platform/capability-intelligence/) ### [Workforce Readiness Tracking organisational readiness in real time.](https://head-light.co.uk/workforce-intelligence-platform/workforce-readiness/) ### [Succession Intelligence Understanding leadership continuity and succession risk.](https://head-light.co.uk/workforce-intelligence-platform/succession-intelligence/) ### [Workforce Risk Identifying workforce capability risk before it becomes operational risk.](https://head-light.co.uk/workforce-intelligence-platform/workforce-risk/) ### [Organisational Insight Understanding workforce sentiment and organisational confidence.](https://head-light.co.uk/workforce-intelligence-platform/organisational-insight/) - [Products](https://head-light.co.uk/products-overview/) ### [Talent 360 360-degree feedback software - spot potential, pinpoint development focus, embed recognition.](https://head-light.co.uk/products-overview/talent-360/) ### [Talent Performance Embedding a culture of performance conversation and recognition.](https://head-light.co.uk/products-overview/talent-performance/) ### [Talent Navigator Individual career ownership through career path mapping.](https://head-light.co.uk/products-overview/talent-navigator/) ### [Talent Successor Succession planning software: providing a strategic line of sight.](https://head-light.co.uk/products-overview/talent-successor/) ### [Talent SafeGuard Skills management: by the individual and for the individual.](https://head-light.co.uk/products-overview/talent-safeguard/) ### [Talent En-Gauge Plan and take action to strengthen employee engagement.](https://head-light.co.uk/products-overview/talent-en-gauge/) ### [Talent Advance Keep track of goal planning.](https://head-light.co.uk/products-overview/talent-advance/) - [Consultancy & Training](https://head-light.co.uk/consultancy-training/) ### [Design a Skills or Competency Framework Get a skills or competency framework right for your organisation and your talent management practices make a real and lasting contribution.](https://head-light.co.uk/designing-your-competency-framework/) ### [360 and Performance Assessment Design We develop, test and validate bespoke assessments across all sectors, at every level of talent and every stage of talent management.](https://head-light.co.uk/assessment-design/) ### [Designing a Talent Management Strategy Do you have a Talent Management strategy? Do all your talent activities integrate, utilise the same language and align with your organisational strategy?](https://head-light.co.uk/talent-management-strategy/) ### [Talent Management for Managers Talent Management is not the sole domain of the HR or Learning & Development team. delivering your organisation’s people a strategy.](https://head-light.co.uk/talent-management-for-managers/) ### [Feedback Facilitator Training Investing in 360-degree feedback delivers little benefit if the review and feedback conversation is not handled properly.](https://head-light.co.uk/facilitator-training/) ### [Administrator Training Deploying a talent management software system successfully is not about luck. It requires robust and secure software, solid processes and great administrators.](https://head-light.co.uk/administrator-training/) - [Our Blog](https://blog.head-light.co.uk) - [Blue Light Services](https://head-light.co.uk/blue-light-services/) ### [Blue Light User Group Sharing talent management best practice and collaborating on new features to the Talent platform.](https://head-light.co.uk/blue-light-user-group/) ### [Talent Management for Police 360, PDR and talent and succession planning for police officers and staff.](https://head-light.co.uk/talent-management-for-police-forces/) ### [Talent Management for Fire and Rescue Services 360, PDR and succession planning for fire and rescue services.](https://head-light.co.uk/talent-management-for-fire-and-rescue-services/) [TELL ME MORE](https://head-light.co.uk/contact-us/) # Coming Back Better - Introducing our new 5-week series --- ### ![remote working](https://blog.head-light.co.uk/hs-fs/hubfs/Imported_Blog_Media/videoconferencing-300px-1.jpg?width=300&name=videoconferencing-300px-1.jpg) ### “We’re all in this together” sing Zac Efron and friends (warning - lowbrow lockdown viewing admission). Well, we are, and we aren’t. The whole world might be affected by Covid19 but individually our experiences of lockdown, isolation and economic uncertainty vary enormously.  Some people are loving lockdown, for a variety of reasons; maybe it’s given them the time to slow down, rest, reflect and step off the hamster wheel. Maybe it’s provided more time to devote to family, pets, fitness or projects in the home. Maybe it’s simply a case of not having a three-hour commute every day. For some, the experience has been the polar opposite, such as those who have been effectively caged with an abusive partner, people who have found it impossible to juggle the demands of a busy job with caring responsibilities, people who have been completely isolated, living alone and missing the daily social interactions with friends, colleagues or customers. When we transition to “the new normal” and resume business-as-far-as-usual, it is unlikely to look anything like the unified, harmonious and triumphant finale of High School Musical. What we are seeing in businesses and with their workforces at the moment are reactions to the current crisis, and to the enforced change in our daily lives. To say that “the world has changed” may be premature; we are currently having to do things differently, but will they have fundamentally changed when we are able to return to workplaces, whenever that happens? We suspect not: some practices and changes may be sustained, but in the main these will only stick if businesses and leaders – and all of us – work at keeping them. It is entirely possible that, as creatures of habit, we will seek to reinstate our pre-Covid lives as much as possible, and forget the lessons we have learned about more flexible working, about the value of compassion and understanding, the importance of helping others and about what it’s like to have your freedom curtailed. So if we really are intent on ‘**coming back better**’ and on maintaining ‘the new normal’, what do we want this to look like and how can we make it happen? To help you decide what's important in your organisation, we have developed an Engagement Questionnaire designed specifically to provide you insight as to how employees feel about the return, or continuing as they are, what they really need from their manager and peers, and what they want to abandon.  Ultimately, this will give you a strong steer to your short and medium-term OD priorities.  There are some T&Cs for its use, but we are making **no charge** to use it. In addition, we’ve talked to a large number of people - managers, leaders, HR professionals and frontline workers – to identify some of the main themes that are worth keeping in our  practices, policies and behaviours. We're serialising this in a number of thought-pieces over the coming weeks and hope you'll join us as we consider these work-related shifts.  - ****In the first of the series, we’ll look at** inclusive approaches to flexible working.** - **Week Two's focus will be resilience-building and business continuity.** - **Week Three will highlight the importance of increasing kudos for ‘lower skilled’, frontline and public sector jobs.** - **Our employers showing more interest in us as people - as individuals, will be the focus of week Four.** - **And last but not least, more tolerance and humanity and less judgement from our managers and leaders will be week Five’s topic.** If you have any questions in the meantime do please [get in touch](https://info.head-light.co.uk/e2t/tc/MWds52wjvZKW1NKz1183_82FV3Z50p4bb1ThMNrWny3p_97V1-WJV7CgQlCW8k4njr5s2v4SW5bR_Zt4-kcd2W5jM89r37q44CV6wx2x8L1NslW19fMkL4_n8JhW6nbD004-byWhW154T1B8G2Z46W4Nvw9F24z8sgN37Pgy58PCrMW3xrDM31l6cDpW5dMHzQ45t66LW94x7kh27hj20W2M9n067YG3BvW2_936Z7z9h11W6W4Wqc2kMZ_PW4Bq-Sy5MLn6vW5vwPQX92bYQcW3wCRpY4pKmZlW5pr7Sm5ln8JrW4J2NWk8Y6YklW1vdqgJ5c-8wZW4KDfDl3ctGNQW2PPbhR63gFcjW87HHk83-8MvC35Hr1), and pass this along to a colleague so that they can sign up too! [![Get in touch](https://no-cache.hubspot.com/cta/default/2397834/df8130bb-66ee-4ece-b9c8-0b3a974eabe8.png)](https://cta-redirect.hubspot.com/cta/redirect/2397834/df8130bb-66ee-4ece-b9c8-0b3a974eabe8)   [Trends in Talent Management](https://blog.head-light.co.uk/topic/trends-in-talent-management) [covid19](https://blog.head-light.co.uk/topic/covid19) [trends](https://blog.head-light.co.uk/topic/trends) [coming back better](https://blog.head-light.co.uk/topic/coming-back-better) ## Related posts ### [The Police Leadership Commission Report: What It Means for Your Force](https://blog.head-light.co.uk/police-leadership-commission-report-what-it-means-for-your-force) The Police Leadership Commission report sets a clear direction for policing - and it has immediate i... 23 Jul 2026 ### [Organisational Insight: evidence that organisations fail to use](https://blog.head-light.co.uk/organisational-insight-evidence-not-used) Organisational insight is one of the most underestimated assets available to HR and business leaders... 13 Jul 2026 ### [How your Workforce Intelligence platform turns data into signals](https://blog.head-light.co.uk/workforce-intelligence-platform-turns-data-into-signals) Every organisation generates data about its people continuously. Performance ratings, development ac... 13 Jul 2026 [![HeadLight-logo-from LF for website](https://blog.head-light.co.uk/hubfs/HeadLight_Sep2016/HeadLight-logo-from%20LF%20for%20website.png)](https://head-light.co.uk/) [![Fosway-2025](https://blog.head-light.co.uk/hs-fs/hubfs/Fosway-2025-150x150.jpg?width=150&height=150&name=Fosway-2025-150x150.jpg)](https://blog.head-light.co.uk/news/head-light-fosway-grid-2025)   ### Useful Links - [Home](https://head-light.co.uk/) - [About](https://head-light.co.uk/what-makes-head-light-different/) - [Workforce Signals](https://head-light.co.uk/workforce-intelligence-platform/) - [Products](https://head-light.co.uk/products-overview/) - [Blue Light Services](https://head-light.co.uk/blue-light-services/) ### Workforce Signals - [Capability Intelligence](https://head-light.co.uk/workforce-intelligence-platform/workforce-mobility/) - [Organisational Insight](https://head-light.co.uk/workforce-intelligence-platform/organisational-insight/) - [Succession Intelligence](https://head-light.co.uk/workforce-intelligence-platform/organisational-insight/) - [View All](https://head-light.co.uk/workforce-intelligence-platform/) ### Our Products - [Talent 360](https://head-light.co.uk/products-overview/talent-360/) - [Talent Performance](https://head-light.co.uk/products-overview/talent-performance/) - [Talent Navigator](https://head-light.co.uk/products-overview/talent-navigator/) - [View All](https://head-light.co.uk/products-overview/) ### Consultancy & Training - [Consultancy & Training Services](https://head-light.co.uk/consultancy-training/) - [Designing your competency framework](https://head-light.co.uk/designing-your-competency-framework/) - [360 and performance assessment design](https://head-light.co.uk/assessment-design/) ### Support - [Contact](https://head-light.co.uk/contact-us/) - [Blog](https://blog.head-light.co.uk) - [FAQs](https://head-light.co.uk/faqs/) - [Resources](https://head-light.co.uk/resources/) - [News](https://blog.head-light.co.uk/news)   Copyright © Head Light Ltd. 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