---
title: Northamptonshire Police - implementing an engaging new PDR system
description: A case study from Northamptonshire Police about how they implemented an engaging new PDR system and achieved higher than ever PDR engagement rates.
---

[Client Case Studies: using our talent management software](https://blog.head-light.co.uk/case-studies)

# [Northamptonshire Police - implementing an engaging new PDR system](https://blog.head-light.co.uk/case-studies/northants-police-pdr)

 Written by [Head Light](https://blog.head-light.co.uk/case-studies/author/head-light) | 11-Mar-2020 00:00:00

Northamptonshire Police wanted to design, develop and deploy a standard, force-wide PDR process making use of Head Light’s Talent Performance software. An effective roll-out, communications and support programme led to unprecedented PDR engagement figures in the first three months of release.

Northamptonshire Police started by setting up a cross-functional working group to capture feedback and comment from across the Force. The aim was to ensure that engagement, understanding and buy-in was nurtured from the get-go.

The team set up a pilot study involving the IT department helped to form strong links with those working with the technology and put in place a comms, roll-out and training programme. Support too came from the unplanned; videos from users and comments posted on social media.

In developing and launching the new PDR across the Force, Northamptonshire Police has:

- Achieved higher than ever PDR engagement rates.
- Engaged the internal IT team with the project from the outset, helping to plan a phased roll-out.
- Prompted further discussion about how to introduce development actions alongside the PDR.
- Proved the value of a cross-functional working group to gain support and advocates.
- Made use of advocates across the Force.

Read the [case study](https://head-light.co.uk/wp-content/uploads/2024/02/20-CS-2pp-Northamptonshire-Police-PDR.pdf) exploring how Northamptonshire Police set about designing and deploying a new approach to PDR. <https://blog.head-light.co.uk/hubfs/Case%20study%20posts/20%20-%20CS%20-%202pp%20-%20Northamptonshire%20Police%20-%20PDR.pdf>

[View full post](https://blog.head-light.co.uk/case-studies/northants-police-pdr)

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