Building a feedback and coaching culture – is it working?

In this week's blog, Debbie Hance, our Head of Business Psychology takes a look at how organisations can look at the quality of their managers' feedback conversations and how coaching capability can be assessed. Many of the organisations we talk to are still on their journey to improve the quality of feedback that people get whether from their line managers or from others (colleagues, direct reports, customers and so on). Many of these organisations have, somewhere in their people strategy, a desire to build a ‘feedback and coaching culture’.…

Promoting a feedback-friendly culture

We have refined this handy 3-point checklist for developing a more feedback-friendly culture in your organisation which supports and encourages both the giving and receiving of feedback.…

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