Coaching and wellbeing. In weeks 1 and 2 of our 6-week blog series we said that emotional intelligence and giving good feedback are two vital component parts to enabling talent management software to maximise the talents in your organisation. Week 3's 'moving part' is coaching - and as an important part of that - talking about health, wellbeing and work-life balance. …

Here we turn the tables on the 360 process and see how 360 can be used with the 360 facilitators or coaches themselves to help develop their own coaching competencies.…

Head of Business Psychology, Debbie Hance revisits how organisations can look at the quality of their managers' feedback conversations and how coaching capability can be assessed. We know from speaking to organisations that it's common for them to be on a journey to improve the quality of feedback that people get whether from their line managers or from others (colleagues, direct reports, customers and so on). Many of these organisations have, somewhere in their people strategy, a desire to build a ‘feedback and coaching culture’.…

Giving Really Good Feedback. Last week we started our 6-week series by looking at emotional intelligence. Developing emotional intelligence is a must for managers wanting to give good feedback to their team. But why is giving good feedback so important?…

Emotional Intelligence. Let’s start our 6-week series here.  Being able to understand how people are feeling, how their emotions will impact on their behaviour, attitude and performance and being able to identify and manage one’s own emotional states are a cornerstone of effective leadership – and underpin many of the other skills we will touch on in this series of blogs. …