Driving ROI of 360 degree feedback with a Quality Score

When looking at the results from a 360 review and talking through the report with a 360 participant, we often notice the varying quality in the feedback that has been provided. Regardless of how sophisticated the 360 process or software is, if reviewers don’t take the time to provide considered, balanced, constructive and honest feedback, the usefulness of the reports will be limited. It is the impact of the reports which ultimately stimulates personal change - and consequently the return on your investment.…

Personalised action plans: improving employee engagement (Clone)

Improving employee engagement can be achieved by asking employees the right questions which get to the heart of the matter - and then provide list of manageable actions for each manager and individual. This is according to a new review by talent management software specialist Head Light. “Improving employee engagement must be on HR’s agenda as research studies show it can increase productivity, improve financial performance, lower attrition and raise customer satisfaction,” said Ian Lee-Emery, Managing Director of Head Light. “But there’s a difference between measuring engagement and actually taking action to drive it up. If you run an engagement survey and then find that there’s no clear action or direction to take, then disengagement can result, as often the act of asking brings problem areas to the front of employees'  minds.”…

Appraisals undervalued? Then calculate their return on investment

Return on Investment is a widely used term - often needed in the presentation of the business case or in a post-implementation review. In a recent article on Personnel Today, Head Light's Managing Director, Ian Lee-Emery explores how organisations can demonstrate the financial return on investment in effective performance management.…

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