Is your organisation advancing under-represented talent?

Nearly every company today would state that diversity, equity and inclusion (DEI) is a business priority, even during the COVID-19 pandemic. Quite apart from any structural changes to the marketplace and economy, what is clear is that remote working is becoming more of a long term feature of the workplace and that working patterns are likely to remain varied across employees.…

How to develop coaching competencies using 360 degree feedback

Here we turn the tables on the 360 process and see how 360 can be used with the 360 facilitators or coaches themselves to help develop their own coaching competencies.…

Revisiting How to Build a Feedback and Coaching Culture - is yours working?

Head of Business Psychology, Debbie Hance revisits how organisations can look at the quality of their managers' feedback conversations and how coaching capability can be assessed. We know from speaking to organisations that it's common for them to be on a journey to improve the quality of feedback that people get whether from their line managers or from others (colleagues, direct reports, customers and so on). Many of these organisations have, somewhere in their people strategy, a desire to build a ‘feedback and coaching culture’.…

11 ways to make sure your competency framework delivers on expectations

Developing a competency framework is time consuming. Interviews, focus groups, and online surveys take time, sometimes external consulting spend, and internal commitment from your most senior leaders and managers. However, signing off on the framework is the end of one stage of the project with, arguably, the most important stage just beginning.…

Simply Conversations, Feedback & Cadence

There are three simple principles that underpin the new approach to continuous performance management - Conversations, Feedback and Cadence.…

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