You cannot change culture without changing behaviour

You know that an organisation's values and culture are reflected in the way in which it chooses to appraise and manage employees' performance. And it's an important channel for communicating what - and how - things need to get done. So, when you need to change the culture of the organisation, take a closer look at your performance review process. …

How to receive feedback - graciously!

Receiving feedback - whether it's positive or not-so-positive - can be hard to do.  You can feel a range of emotions whether it's praise your getting or less than praise.  To help view, receive and take on board all feedback - and to do this with grace - we've pulled together seven simple rules. …

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