Coming Back Better - Week 3 - More ongoing kudos for ‘lower skilled’, frontline keyworker and public sector jobs

So on to our next “keeper”. Clap for Carers may have run its course and it may not have been universally accepted as a great thing, but for many it did provide a form of recognition that has been somewhat missing in our society. People have told us about putting hand-made ‘thank you’ stickers on their bins for the refuse collectors, of people offering postal workers refreshments and use of their toilets, of people making more effort to thank delivery drivers and writing hand-made cards and gifts for care assistants.…

Coming Back Better - Week 2 - Ensure resilience-building and business continuity are given sufficient attention

Questions that we should be considering within our senior leadership teams now include “How can we come back and retain the resilience we have had to show in the last few months? How do we build a more resilient organisation generally? What have we learned from this crisis and how do we prepare better for the next one?”…

Coming Back Better - Week 1 - A more inclusive approach to flexible working

A clear call for much greater flexibility and more access to remote working for all has been issued on the back of this crisis.  Nearly everyone we spoke to said that they expected to be given more personal choice, control and freedom in determining how and when they work from home, and that organisations need to be less hierarchical and elitist when it comes to their remote working policies. …

Coming Back Better - Introducing our new 5-week series

“We’re all in this together” sing Zac Efron and friends (warning - lowbrow lockdown viewing admission). Well, we are, and we aren’t. The whole world might be affected by Covid19 but individually our experiences of lockdown, isolation and economic uncertainty vary enormously. …

Mobilising the Messy Analogue Moving Parts - Week 6: Empowerment and Delegation

Empowerment and Delegation.   Empowerment and delegation is the final moving part in our organisational machine - that and the not-so-insignificant matter of creating a supportive culture. We've covered a lot in our 6-week series - emotional intelligence, giving good feedback, coaching skills, bringing people together in teams and motivation and engagement. Phew! That's a complex relationship of analogue moving parts. Let's try to bring this all together.…

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